Heathrow Terminal 5 baggage nightmare
On March 27th the Heathrow Terminal 5’s “state-of-the-art baggage system” has crushed, turning the opening day of the Terminal 5 into a nightmare of lost baggage, flight cancellations and hours of delay.
Baggage chaos has resulted in 15 000 bags lost, 353 flights cancelled, effecting 20 000 passengers. And that is just 4 days after opening - even more cancellations are expected later this week.
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